Who we are
This website, naamghar.in, is operated by Naamghar. We make personalised nameplates for homes and offices. This policy explains what information we collect when you use our website and how we use it.
Information we collect
- Order details – your name, phone number, email address, billing and delivery address, and the personalisation details for your nameplate (names, text, fonts and any images you share).
- Account details – if you create an account, we store your login details and order history.
- Messages – information you send us through the contact form, email or chat.
- Newsletter – your email address if you subscribe to updates.
- Usage data – basic technical information such as browser type, pages visited and cookies.
How we use your information
- To design, make and deliver your order
- To share design previews and order updates with you
- To respond to your questions and provide support
- To send newsletters or offers, only if you have subscribed
- To keep our website secure and improve how it works
Payments
Payments are processed securely by our payment partners. We do not store your full card or bank details on our website.
Sharing your information
We do not sell your personal information. We only share what is needed with trusted partners who help us run our business – such as payment processors, courier partners for delivery, and email or hosting services – or when required by law.
Cookies
Our website uses cookies to keep your cart and login working, remember your preferences and understand how the site is used. You can control cookies through your browser settings, but some features may not work without them.
Keeping your data
We keep order information for as long as needed to fulfil your order, provide support and meet legal and tax requirements. You can ask us to update or delete your personal information at any time, subject to these requirements.
Your choices
You can unsubscribe from our emails using the link in any newsletter. To access, correct or delete your information, please contact us.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact us
If you have any questions about this policy or your information, please reach us through our Contact page.
Last updated: October 2026